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To share a file, you can attach it to your message. You can also attach other Outlook items, such as messages, contacts, or tasks. Create a new message, or choose an existing message and choose Reply , Reply All , or Forward. For more information, see Attach a file, message, contact, or task to an email message. You can open an attachment from the reading pane or from an open message.

After opening and viewing an attachment, you can save it. If a message has more than one attachment, you can save them as a group or one at a time. Depending on the version of Outlook you’re using, there might be multiple options available to open an attachment. For more information, see Open attachments.

On the Attachments tab, in the Actions group, choose Save As. You can also right-click the attachment, and then choose Save As. For more information, see Save attachments. If you use Outlook for iOS or Outlook for Android , your drafts will automatically synchronize to your mobile device.

From there, you can finish messages you’ve started at your computer, easily add attachments from your photos or camera, or use Office Lens to capture notes from a whiteboard in a meeting. Appointments and meetings are a byproduct of your personal and business life and your calendar is the perfect vehicle for managing both.

With Outlook you also can set reminders of scheduled events. In a Calendar folder, choose New Appointment. You can also right-click a time block in your calendar grid, and then choose New Appointment. For more information, see Schedule an appointment. In Outlook, a meeting includes other people and can include resources such as conference rooms. For more information, see Schedule a meeting with other people. You can set or remove reminders for almost anything in Outlook, including email messages, appointments, and contacts.

Open an Appointment or Meeting , and then in the Reminder list box, choose the amount of time before the appointment or meeting when you want the reminder to appear. To turn off a reminder, choose None. Tip: You can quickly flag email messages as to-do items by using reminders. Right-click the flag in the message list to add a reminder. People is the bucket name for those persons—and companies—who form your business and personal contacts.

Who you add as a contact is completely discretionary and the only restrictions that might apply as to who you can or can’t add are the limitations that you or your company impose. Your company, for example, might have rules about correspondence with certain external email addresses.

A contact can be as simple as a name and email addresses, or you can include, for example, details such as street addresses, multiple phone numbers, a picture, and birthdays. You’ll find your Contacts under the People option in the shortcuts bar in the lower-left corner of the Outlook window.

For more information, see Create or add a contact. Saving a copy of contacts in your address book is a good practice. In Outlook or Outlook for Windows, you can download a comma-separated value. Choose Comma Separated Values and then, on the Export to a File page, choose Contacts as the folder to export from for your account. Important: Before proceeding, make sure the Contacts folder you choose is attached to your email account. This is especially important if you’re carrying out these steps from another person’s computer.

Note: Outlook doesn’t display a message when the export process is complete. Creating an All Mail folder for all your messages makes it even easier — it’s a great way to create a unified inbox in Outlook. Tell Outlook to deliver a message on or after a certain date. Delayed sending is great for reminders, birthday wishes, and similar items you plan today but won’t send until some future date.

Make Outlook retain the original message source when it retrieves emails from the internet. Full headers are useful when troubleshooting a problem or if you need to prove some fact about the receipt of a message. Outlook makes editing received emails easy. Use this technique to adjust subject lines and other important information. Forward the full email and in the state in which you received it as an EML attachment in Outlook. This preserves all the metadata of the original message, which is useful especially in troubleshooting or legal contexts.

Use commas to separate multiple email recipients in a message. By default, Outlook uses semicolons, but you can change the divider to commas if you wish. Unless you have permanently deleted a message, Outlook retains all the messages from a particular sender in a folder. Use this feature to quickly find them for reference. If Outlook remembers an email address you mistyped or if you want to get rid of an outdated name, clear unwanted entries from the auto-complete list that appears when you type an email address in the To field.

Recover messages, your address book, calendar, and other essential Outlook data from a backup copy. Restore this important email information from a saved version of your PST file. If you receive emails from a specific sender that you need to file away for future reference, set up Outlook to send those messages to a specific folder as soon as they are received. Start with a message, then set up an Outlook filter to automatically move all of the sender’s future emails to a particular folder.

Do you want to permanently delete a message forever in Outlook but not empty the Deleted Items folder? Learn how to recover deleted Outlook emails. Search the text in a message in Outlook to find a specific word or phrase. If you receive an email with multiple attachments, don’t save them individually. Instead, save all files attached to an email to a folder at once. When you want unread messages to stand out, highlight unread mail in Outlook using special fonts, colors, and more.

Set your default reply-to address for an email account in Outlook. This technique is useful when you receive emails from several email addresses associated with the same account. If you categorize your contacts, turn your Outlook contacts into elegant, flexible, and stable mailing lists by using categories instead of distribution lists. When you want to send a file along with your email using Microsoft Outlook, attach the file to the email message.

When you delete an email in Outlook with certain kinds of accounts, the deleted message may appear grayed out with a line through it. To permanently erase it, purge the messages marked for deletion in the IMAP folder. To unsubscribe from unwanted mailing lists, you may need to send an email with an old email address you stopped using years ago. When you no longer have access to the old email address, send an email from any address in Outlook.

Use keyboard shortcuts to quickly move emails. It’s easy to set up shortcuts to file mail in Outlook. Do you prefer not to have messages open automatically? Do you like the flow of a preview pane-free message list?

Here are two ways to disable Outlook’s reading pane — for all folders, and by default. Price based on the country or region in which the exam is proctored. All objectives of the exam are covered in depth so you’ll be ready for any question on the exam. Download exam skills outline. Learning paths or modules are not yet available for this exam.

No current courses available for this exam. Demonstrate that you have the skills needed to get the most out of Outlook by earning the Microsoft Office Specialist: Outlook Associate Certification. Explore all certifications in a concise training and certifications guide. Review and manage your scheduled appointments, certificates, and transcripts.

Learn more about requesting an accommodation for your exam. Review the exam policies and frequently asked questions. Pricing is subject to change without notice. Pricing does not include applicable taxes.


Free Office Tutorials at GCFGlobal – Free Outlook Training and Outlook Cheat Sheet


How do I become certified in Outlook? Course Outline.


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